Dogan Gursoy Faculty: Taco Bell Distinguished Professor School of Hospitality Business Management Washington State University, Pullman Office: T 479 Phone: 509-335-7945 Email: dgursoy@wsu.edu Media: You may contact me directly         Expertise: Hospitality Business Management: Hospitality/tourism Teaching Area: Undergraduate - Hotel & Restaurant Administration Undergraduate - International Business Research: Satisfation with travel experiences     Influences of pre-trip, at destination and return-trip experiences on travelers' overall satisfaction with the travel experience Information search behavior     Travelers' information search behavior and the fatcors that are likely to influnce travelers' information search behavior. Support for tourism development     Determinants of local residents' support for tourism development Impact of mega events on local communities     Examination of economic, political, social, cultural and environmental impacts of mega events such as olympics on local communities Education: Ph.D., Hospitality and Tourism Management, Virginia Polytechnic Institute and State University, 2001 MS, Hospitality and Tourism Administration, University of New Haven, 1997 BS, Hospitality and Tourism Administration, Cukurova University, College of Business and Economics, 1992 Professional Memberships: International CHRIE International Society of Quality of Life Studies TTRA Publications: Article (Refereed journal): "Travelers' satisfaction with hospitality and tourism services," Journal of Travel Research, 2008    V I E W   A B S T R A C T Article (Refereed journal): "Risk-return and cost of equity of small and large causal-dining restaurants," International Journal of Hospitality Management, 2008    V I E W   A B S T R A C T Article (Refereed journal): "Generational differences: An examination of work values and generational gaps in the hospitality workforce," International Journal of Hospitality Management, 2008    V I E W   A B S T R A C T Article (Refereed journal): "To buy or not to buy: Impact of labeling on purchasing intentions of genetically modified foods," International Journal of Hospitality Management, 2007    V I E W   A B S T R A C T Article (Refereed journal): "Propensity to complain: affects of personality and behavioral factors," Journal of Hospitality & Tourism Research, 2007    V I E W   A B S T R A C T Article (Refereed journal): "Structural modeling of resident perceptions of tourism and associated development on the Sunshine Coast, Australia," Tourism Management, 2007    V I E W   A B S T R A C T Article (Refereed journal): "Performance-Enhancing Internal Strategic Factors: Impacts on Financial Success," International Journal of Hospitality Management, 2007    V I E W   A B S T R A C T Article (Refereed journal): "A managerial approach to positioning and branding: Eponymous or efficient," Forthcoming, Tourism Analysis, 2007    V I E W   A B S T R A C T Article (Refereed journal): "The impact of the 2002 World Cup on South Korea: Comparisons of pre- and post-Games," Tourism Management, 2006    V I E W   A B S T R A C T Article (Refereed journal): "Hosting mega events: Modeling locals' support," Annals of Tourism Research, 2006    V I E W   A B S T R A C T Article (Refereed journal): "The Hedonic and Utilitarian Dimensions of Attendees' Attitudes Toward Festivals," Journal of Hospitality & Tourism Research, 2006    V I E W   A B S T R A C T Article (Refereed journal): "A yield management model for five star hotels. Computerized and non-computerized implementation," International Journal of Hospitality Management, 2006    V I E W   A B S T R A C T Article (Refereed journal): "Development and validation of a students' teachers' evaluation scale," Journal of Hospitality and Tourism Research, 2005    V I E W   A B S T R A C T Article (Refereed journal): "The U.S. airlines relative positioning based on attributes of service quality," Tourism Management, 2005    V I E W   A B S T R A C T Article (Refereed journal): "Travelers' prior knowledge and its Impact on their Information search behavior," Journal of Hospitality and Tourism Research, 2004    V I E W   A B S T R A C T Article (Refereed journal): "An integrative model of tourist's information search behavior," Annals of Tourism Research, 2004    V I E W   A B S T R A C T Experience:    Teaching Associate Professor, Washington State University, 2006 Assistant Professor, Washington State University, 2001-2006 Instructor, Virginia Tech, 1999-2001 Service: Committee on Publication Ethics (COPE), Member International CHRIE - Publication Council, Member International Journal of Social Inquiry, Associate Editor International Journal of Hospitality Management, Editorial Review Board member Journal of Travel and Tourism Marketing, Editorial Review Board member ANATOLIA: An International Journal of Tourism and Hospitality Research, Editorial Review Board member Tourism Analysis, Editorial Review Board member International Journal of Management Perspectives, Editorial Review Board member Journal of Hospitality Marketing & Management, Editor-in-Chief International Journal of Contemporary Hospitality Management, Editorial Review Board member Journal of Quality Assurance in Hospitality and Tourism, Editorial Review Board member Asian Journal of Tourism and Hospitality Research, Editorial Review Board member Great Western Chapter of Tourism and Travel Research Association (GWTTRA), Board Member Journal of Travel and Tourism Marketing, Editorial Review Board member Journal of Quality Assurance in Hospitality and Tourism, Editorial Review Board member Tourism and Hospitality Management, Editorial Review Board member Study Abroad in Thailand Program, Program Director Journal of Travel Research, Editorial Review Board member Annals of Tourism Research, Resource Editor ANATOLIA: An International Journal of Tourism and Hospitality Research, Research Notes and Reports Editor ANATOLIA: Turizm Arastirmalari Dergisi (Journal of Tourism Research), Editorial Review Board member SOID: Seyahat ve Otel Isletmeciligi Dergisi (Journal of Travel and Hotel Administration), Editorial Review Board member Awards: Best paper award , Journal of Hospitality and Tourism Education , 2008 Dean's Faculty Excellence Fellow , College of Business, WSU , 2008 Best conference paper award , International CHRIE Convention , 2006 Dean's Faculty Excellence Fellow , College of Business, WSU , 2006 Who is Who in America , 59th ed., Marquis Who's Who in America , 2005 Best conference paper award in the Hospitality and Tourism Education area , The Tenth Annual Graduate Education and Graduate Students Research Conference in Hospitality and Tourism , 2005 Best Conference Paper Award , EuroCHRIE conference , 2005 Outstanding Faculty Research Award , College of Business and Economics, WSU , 2005 "Who is Who in America" 58th ed. , Marquis Who's Who in America , 2004 Best Conference Paper Nomination , EuroCHRIE Conference , 2004 Dean's Faculty Excellence Fellow , College of Business and Economics, WSU , 2003 Best Paper Award , EuroCHRIE , 2003 Keeling Dissertation Merit Award , Travel and Tourism Research Association , 2002 Best Conference Paper Nomination , European Council On Hotel, Restaurant & Institutional Education , 2002 Haworth Hospitality Press Award for best conference paper , Fifth Annual Graduate Education and Graduate Student Research Conference , 2000 Best Papers Award , International Council On Hotel, Restaurant & Institutional Education , 2000 Web Links: International Tourism and Marketing Strategy Languages: Turkish                                                         Contact us: business@wsu.edu Phone: 888-585-5433 Fax: 509-335-3851 | Accessibility | Copyright | Policies College of Business, PO Box 644750, Washington State University, Pullman, WA 99164-4750 USA