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      Traci J. Hess
Faculty: Associate Professor
Department of Information Systems
Department of Accounting
Washington State University, Pullman

Office: Todd 237C
Phone: 509-335-6353
Email: thess@wsu.edu
Vita: www.cb.wsu.edu\~thess\thess_vita.pdf
Joined Washington State University in 2002
Media: You may contact me directly
 
   
  Expertise:
  • Accounting and Information Systems
  • Management Information Systems: Business computing systems
  • Management Information Systems: Decisions support and expert systems
  • Management Information Systems: Electronic commerce
Research:
  • Human-Computer Interaction
  • Decision Support Technologies
  • User Acceptance and Evaluation of Information Systems
  • Accounting Information Systems
Education:
  • Ph.D., Information Technology, Virginia Tech, 1999
  • MA, Accounting and Information Systems, Virginia Tech, 1997
  • BS, Accounting, University of Virginia, 1988
Professional Memberships:

  • American Accounting Association (AAA)
  • Association for Information Systems (AIS)
  • Decision Sciences Institute (DSI)
Publications:
  • Article (Refereed journal): "An Alternative Lens for Understanding Technology Acceptance: An Equity Comparison Perspective," Journal of Organizational Computing and Electronic Commerce, 2010    V I E W   A B S T R A C T
  • Article (Refereed journal): "Culture and Acceptance of Global Web Sites: A Cross-Country Study of the Effects of National Cultural Values on Acceptance of a Personal Web Portal," Data Base for Advances in Information Systems, 2009    V I E W   A B S T R A C T
  • Article (Refereed conference proceedings): "Designing Emergency Response Applications for Better Performance," Proceedings of the International Conference on Information Systems (ICIS), 2009    V I E W   A B S T R A C T
  • Article (Refereed journal): "Designing Interfaces with Social Presence: Using Vividness and Extraversion to Create Social Recommendation Agents," Journal of the Association for Information Systems, 2009    V I E W   A B S T R A C T
  • Article (Refereed journal): "Why Do We Trust New Technology? A Study of Initial Trust Formation with Organizational Information Systems," The Journal of Strategic Information Systems, 2008    V I E W   A B S T R A C T
  • Article (Refereed journal): "Using Attitude and Social Influence to Develop an Extended Trust Model for Information Systems," DATA BASE for Advances in Information Systems, 2006    V I E W   A B S T R A C T
  • Article (Refereed journal): "Using Autonomous Planning Agents to Provide Model-Based Decision-Making Support," Journal of Decision Systems, 2005    V I E W   A B S T R A C T
  • Article (Refereed journal): "Involvement an Decision-Making Performance with a Decision Aid: The Influence of Social Multimedia, Gender, and Playfulness," Journal of Management Information Systems, 2005    V I E W   A B S T R A C T
  • Article (Refereed journal): "Metadata as a Knowledge Management Tool: Supporting Intelligent Agent and End-User Access to Spatial Data," Decision Support Systems, 2002    V I E W   A B S T R A C T
  • Article (Refereed journal): "Understanding Decision-Making in Data Warehousing and Related Decision Support Systems: An Explanatory Study of Customer Relationship Management Applications," Information Resources Management Journal, 2002    V I E W   A B S T R A C T
  • Article (Refereed journal): "An Organizational Decision Support System for Managing the DOE Hazardous Waste Cleanup Program," Decision Support Systems, 2000    V I E W   A B S T R A C T
  • Article (Refereed journal): "Using Software Agents to Create the Next Generation of Decision Support Systems," Decision Sciences, 2000    V I E W   A B S T R A C T
Experience:

   Teaching
  • Assistant Professor, University of Central Florida
  • Assistant Professor, College of William & Mary
   Professional
  • Senior Auditor, Ernst & Young
  • Certified Public Accountant, Commonwealth of Virginia
  • Senior Vice President and Treasurer, Bank of Hampton Roads
  • Senior Vice President and CFO, Valley Financial Corp.
Service:

  • AIS Transactions on Human-Computer Interaction, Editorial Board
  • Journal of the Association for Information Systems, Editorial Board
  • International Journal of Human-Computer Studies, Associate Editor
  • AIS SIGHCI, Past-Chair
  • AMCIS 2006-2008, HCI Track Co-Chair
  • AMCIS 2006-2007 HCI Interface Design, Evaluation, and Impact, Minitrack Co-Chair
  • College of Business, Undergraduate Program Policy Committee (UPPC), Member
  • College of Business, PhD Task Force, Chair
  • ICIS 2007-2009 HCI Track, Associate Editor
  • College of Business, Undergraduate Assessment Task Force, Member
Awards:
  • Outstanding Teaching Award , College of Business , 2009
  • Dean's Excellence Fellow , College of Business , 2009
  • Reviewer of the Year , MIS Quarterly , 2009
  • Outstanding Service Award , College of Business, WSU , 2008
  • Furman Faculty Fellow , College of Business, WSU , 2007
  • Professor of the Year , MIS Club , 2005
  • Teaching Innovation Grant , College of Business, WSU , 2003
  • Galloway Faculty Performance Award for Undergraduate Teaching , University of Central Florida , 2000
  • Faculty Excellence Award (MISA, student organization) , University of Central Florida , 2000
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