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Ken Kendall
Faculty:
Associate Professor
School of Hospitality Business Management
Washington State University, Pullman
Office: Todd 467
Phone: 509-335-0916
Email: kendall@wsu.edu
Media: Please contact Frances Ryan for more information
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Expertise:
- Hospitality Business Management: Strategy, consumer behavior, research methods
- International Business: International strategy and structure
- Strategic Management: Managerial decision making
Teaching Area:
- MBA - International Business
Research:
- Perceived Impacts of Mega Events
Analysis of Perceived Impacts of Mega Events on support for tourism projects and mega events: social, economic, environmental . . . Modelling and segment differenciation and rationale
- Implementation Strategies
Implementation strategies of hospitality firms under different environmental impacts: dynamism and complexity
- Services Strategic Management: Pedagogy
Efficiency and Effectiveness comparisons of simulation vs written cases in teaching Services Strategic Management . . . learning and performance
Education:
- Ph.D., Marketing, Consumer Behavior, Psychology, University of Iowa, 1977
- BA, Economics and Mathematics, Occidental College, 1965
Professional Memberships:
Publications:
- Article (Refereed journal): "Uncovering the Interrelationships among Firm Size, Organizational Involvement, Environmental Uncertainty, and Implementation Success," International Journal of Hospitality & Tourism Administration, 2007 V I E W A B S T R A C T
- Article (Refereed journal): "Perceived Environmental Uncertainty, Ownership, Firm Structure, and Market Segment," International Journal Tourism, 2007
- Article (Refereed journal): "Positioning and Branding: A Managerial Approach For Destination Management," Tourism Analysis, 2007
- Article (Refereed journal): "Hosting Mega Events: Modeling Locals' Support," Annals of Tourism Research, 2006
- Article (Refereed journal): "Strategy Implementation Success: The Moderating Effects of Size and Environmental Complexity and the Mediating kEffects of Involvement," Journal of Hospitality & Tourism Research, 2006 V I E W A B S T R A C T
- Article (Refereed journal): "How Certain are you Measuring Environmental Dynamism and Complexity? A Multitrait-Multimethod Approach," Journal of Hospitality & Tourism Research, 2005
- Article (Refereed journal): "A Question of Fit: The Links Among Environment, Strategy Formulation and Performance," Journal of Business & Management, 2004 V I E W A B S T R A C T
- Article (Refereed conference proceedings): "The Perceived Social Impacts of Mega Events on Local Communities," Travel and Tourism Research Association, 2003
- Article (Refereed journal): "Strategic Management Education Incorporating Written Cases or Simulations: An Empirical Test," Journal of Hospitality and Tourism Research, 2003
- Article (Refereed journal): "The Threat-Rigidity Thesis in Newly Formed Teams: An Empirical Test," Journal of Business & Management, 2002
Experience:
Teaching
- Associate Professor, Simon Fraser University, 1979-1985
Service:
- GPPC, member
- MBA Community Service Projects, CEO, Professor
- Editorial Review Boards: JTR, JTTM,ATR, etc., member
- Tenure Committee, Committee member
- JTR, ATR, JHTR, JTTM, Editorial Reviewer for Manuscripts
- PhD Program Committee, Chair
- CBE/SHBM: Search Committee, member
- CBE/International Business Fellow, Fellow
Awards:
- Dean's Fellow
, College of Business & Economics
, 2005
- University Assessment Grant
, Washington State University
, 2004
- Distinguished Professor
, Mortar Board
, 2000
Web Links:
Languages:
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